Booking Confirmation payment policy:
- 50% advance is required at the time of booking confirmation, The remaining 50% must be paid at least 7 days before the tour starts. Any amendment in the booking after confirmations charge of Rs. 500 per person as communication charges.
- Prior to 35 days or more – 10% of the tour cost
- Between 30 and 25 days of departure – 25% of the tour cost
- Between 24 and 20 days of departure – 50% of the tour cost
- Between 19 days and 14 prior to the date of departure – 75%
- 10 days of departure, 100% cancellation fees would apply. No refunds would be made.
Important Information:
Please ensure you carry the following:
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- Woollen clothing 2. Umbrella 3. Winchester 4. Raincoat 5. Extra shoes 6. torch 7. Walking stick 8. Monkey cap 9. Gloves 10. Extra Jacke 11. Extra socks These items are essential as the climate is highly unpredictable and changes abruptly from sunny weather to rain and snow. The temperature can sometimes abruptly fall to 2 degrees Celsius or lower.
Traveler Safety Guidelines
- Be Cautious with Local Service Providers
If you feel pressured by tourist guides, bus conductors, taxi drivers, or local guides to use their services, maintain a respectful distance. Politely decline their offers without being rude.
- Avoid Going Out Alone at Night
For your safety, avoid going out alone during late evenings or at night. Always try to stay with a group.
- Keep Emergency Information Handy
Note down important emergency contact numbers and the full address and contact details of your hotel.
- Be Careful with Food Offered by Strangers
Avoid accepting food or drinks from unknown individuals, especially while traveling on public transport such as buses or taxis.
- Secure Your Valuables
Store valuable items in the hotel’s safety locker. Carry only the amount of money you need. Keep cameras and electronic devices secured in your travel bag and check them regularly.
- Handle Cash Discreetly
Keep a small pouch with accessible liquid cash for immediate use. If carrying a larger amount or withdrawing from an ATM, avoid displaying the money in public.
- Do Not Trust Strangers Blindly
Stay alert and avoid sharing personal information or trusting unfamiliar individuals during your travels.
- Use Authorized Tour Guides Only
Always request government-approved tourist guides. Authorized guides will have a valid identification badge issued by the Indian Government.
Terms & Conditions:
Kindly ensure you read all email correspondence carefully and fully understand the contents, including pricing details. All email communications will form part of your contract with us upon confirming your booking.
- In the event of unforeseen or unavoidable force majeure situations during the tour, any extra expenses incurred—such as changes in route or dates, additional accommodations, or extended stays—will be subject to additional charges. Please note Budget Hotels in India are very basic accommodation at most of the places
- The vehicle is authorized for use only at sightseeing points listed in the itinerary and within city limits or new route. For any additional, off-route, or substitute sightseeing, kindly coordinate with the company in advance. Please note that missed sightseeing spots will not be eligible for a refund. If you are considering any excursions, we request you to discuss them directly with the company rather than the driver.
- Please take care of the belongings before leaving the car or Hotels. Company is not responsible for any loss.
- As per rule of Government of India, all Indian/Foreign Nationals are required to provide proof of identification upon check-in time. valid identifications documents are: Passport, Voters Id card, Current Driver’s License. All the documents must include a photograph.
- Hotel / camps or any kind of accommodation can deny stay if valid id proof is not provided. Company is not responsible for any ID proof related issues.
- Many small hotels / resorts do not have lift or will be walkable distance from main road.
- Many hotels charge extra for room heater or Wi-Fi. Normal package does not include this so in that case these charges should be paid at hotels.
- If any reason vehicle breakdown happens due to technical reasons, we will try our best to arrange another vehicle for the major problems (Time taken according to situation). Change of vehicle could be different this has to be managed in Yatra. For minor problems vehicle will be repaired at nearby service workshop / station.
- We shall not be responsible for any delays & alterations in the program or expenses incurred directly or indirectly due to natural hazards, flight cancellations, accident, breakdown of transport, weather, sickness, landslides, closures/blockades due to political unrest or any such incidents.
- AC will not work in all hill areas or stopped / parked vehicle.
- Driver will not drive on No-entry zones and should not be forced to drive on narrow streets or roads which can create traffic jam. Normal working hours of driver is 12 hrs in case you want services more than 12 hours in a day kindly inform us in advance.
- Pick up and drop point will be one only (If multiple pickups and drop please mentions email conversation before booking)
- At many of the tourist destination / hill station – some of the road / shopping market / mall roads have “NO ENTRY” for all / some bigger tourist vehicles depend on destination along with time restrictions also. In this kind of situation guest have to manage another available mode of transport with an additional cost and on direct payment basis, this cost is not included in ideal package inclusion.
- Sometime vehicle parking area little far from the sightseeing spots. Guests need to reach the parking at their own cost.
- Company is not responsible for any accident/injury/death/theft of person or property during the course of the tour.
- Please note that services may be subject to cancellation without refund if full advance payment is not received and confirmed by the company. The company also reserves the right to update or change service features or functionality at its discretion, without prior notification.
- Swagatam India Holidays Here by expressly disclaims any implied warranties imputed by the laws of any jurisdictions or country other than India Company considers itself and intends to the jurisdictions only of the court of Haridwar Uttarakhand India.
